Generate $$$ & save 100s of man hours by using AI to analyze customer chats
Readable, crisp overview of chats helps teams understand customer interactions quickly
Keep sensitive information safe with on-premises processing; no data is ever sent to the cloud
Summaries without loss of context, with high accuracy
Provides immediate classification, facilitating faster decision-making and improved customer service
Seamless, easy and live in less than 48 hours
Leverages machine learning to continually refine its processes and enhance accuracy based on new data
Eliminates the need for agent involvement in sorting chats, freeing up your team to focus on higher-value interactions and enhancing productivity
Our AI-powered solution instantly classifies customer chats into categories accurately, reducing time and improving accuracy. Manual classification consumes time and cost in terms of man hours. It also has 30-35% error rate according to industry reports. ClassifAI’s AI powered alternative is 99% faster and 100% accurate. Simply install the ClassifAI application on your servers and begin feeding it your chat transcripts. ClassifAI will accurately categorize each conversation, providing actionable insights that pinpoint customer pain points.
Making a difference like this keeps us motivated!
"ClassifAI not only brought to light invaluable insights from our customer interactions increasing revenue but also integrated so smoothly with our systems. We've drastically improved the quality of service our first-line agents provide, all while ensuring our data never leaves our premises."
"Since deploying ClassifAI, the man-hours we used to spend on manual classification are now redirected towards strategic initiatives. This tool not only secures our data internally but also enhances our operational efficiency, revealing critical business insights that were previously overlooked."
At ClassifAI, we are dedicated to revolutionizing the way businesses interact with their data & make customers closer. Our mission is to empower organizations of all sizes by providing them with the most secure, accurate, and user-friendly AI-driven insights. We aim to transform raw data into actionable insights, enabling our clients to enhance their decision-making processes, optimize customer service, and maintain the utmost security of their information
Reach out to support@classifai.io for any general queries. You may also speak to your dedicated relationship manager. You can find these contact details on the ClassifAI dashboard as well.
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